HP Tips and Tricks

Issue: Office Crashing

Resolution: Disabling Office Add-Ons (Smart – Ink)


Issue: PowerPoint Not Displaying Properly in Presentation Mode

Resolution: Change Presentation Settings to accommodate extended display - if presentation showing on the wrong screen click 'Display Settings' above slideshow and choose 'Swap Presenter View and Slide Show'


Issue: Mail Application not working with Exchange

Resolution: Do not use Mail, use Outlook 2013


Issue: DVD Not playing

Resolution: Make sure dvd drive is plugged into one of the 3.0 blue ss ports on the port replicator while the port replicator is plugged into the 3.0 ss usb port of the HP. Also choose the VLC media player as the default program for playing DVD’s


Issue: Cannot find Synergy

Resolution: Create Shortcut to Synergy on desktop and set phoenixunion.org as homepage